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FAQ

Q:０１Can I send luggage to the hotel ?

A:０1Yes, we can keep luggage at the reception desk until your arrival. Please send luggage with your name and check-in date.

Q:０２Can I send luggage from the hotel ?

A:０２Yes, but on a collect-payment basis to domestic-area.

Q:０３Can I pay the accommodation fee at the time of check-out ?

A:０３No, pre-payment is required.

Q:０４Is there ATM(a cash dispenser) machine in the hotel ?

A:０４There is no ATM machine in the hotel.

Q:０５Does the main entrance close at midnight?

A:０５No, it is open for 24 hours.

Q:０６Can I use the room service ?

A:０６No room service available.

Q:０７Can I bring and leave my luggage before check-in ?

A:０７Yes, of course.

Q:０８Can I stay in a single room with my child ?

A:０８Yes, a child, under 12 years old, is free of charge if sharing a bed with a parent.

Q:０９Do you have a parking ?

A:０９No parking.

Q:１０Can you show me your room before making a reservation ?

A:１０Yes, please make an appointment before you come.

Q:１１Can I request an extra bed ?

A:１１No we can not provide an extra bed.

Q:１２Can I reserve the connecting rooms ?

A:１２Yes, but depending on the situation.

Q:１３Can I reserve the room next to each other ?

A:１３Yes, but depending on the situation.

Q:１４Do you rent a DVD player, VCR, or component ?

A:１４Not available.

Q:１５Can I make a remittance to you in order to pay accomodation fee beforehand ?

A:１５Yes, of course.

Q:１６Do you have a non-smoking room ?

A:１６Yes, we have a few rooms, so sometimes we clean a room with a deodrizer.

Q:１７Is there a vending machine of cigarette ?

A:１７There is a vending machine in BF, and sell it at the Front desk.

Q:１８Is there a free drink in a room refrigerator ?

A:１８Yes, there is mineral water. Please use a vending machine in BF for alchoholic drinks, coffee and soft drinks.

Q:１９May I call a massagist from outside ?

A:１９Sorry, not. Please ask for a massagiest at the reception.

Q:２０Is there a wash-toilet system in a room ?

A:２０Yes, there is.

Q:２１Can I use the Internet system in a room ?

A:２１Yes, We have wireless internet system,please ask the reception about a password for using the Internet system upon check-in.

Q:２２What time do you clean guest rooms ?

A:２２Normally, we do room cleaning between 10AM and 14PM if a guest is out of a room.

Q:２３Can I have ice cubes ?

A:２３Yes, please ask at the reception before midnight.