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FAQ

Q:０１Can I send luggage to the hotel ?

A:０1Yes, we can keep luggage at the reception desk until your arrival. Please send luggage with your name and check-in date.

Q:０２Can I send luggage from the hotel ?

A:０２Yes, but on a collect-payment basis.

Q:０３Do you have a non-smoking room ?

A:０３Only for some single rooms.

Q:０４Is there ATM machine in the hotel ?

A:０４There is no ATM machine in the hotel.

Q:０５Does the main entrance close at midnight?

A:０５No, it is open for 24 hours.

Q:０６Can I use the room service ?

A:０６No room service available.

Q:０７Can you keep my luggage until check-in and after check-out ?

A:０７Yes, of course.

Q:０８Is it possible to stay in a single room with a child ?

A:０８No extra charge for a child if sharing a bed with a parent.

Q:０９How far is the Roppongi hills from the hotel ?

A:０９It's a 300 meters (3 minute walk) from the hotel.

Q:１０Do you have a parking ?

A:１０No parking.

Q:１１Can I see the room beforehand ?

A:１１Yes, please make an appointment before you come.

Q:１２Do you have an extra bed ?

A:１２No extra bed.

Q:１３Can I reserve the room next to each other ?

A:１３Yes, but depending on the situation.

Q:１４Do you rent a DVD player, VCR, or component ?

A:１４Not available.

Q:１５Do you have a triple room ?

A:１５No triple room available.

Q:１６Can I settle the accommodation fee at the time of check-out ?

A:１６Pre-payment is required.

Q:１７Can I make a remittance to you in order to pay accomodation beforehand?

A:１７Yes, of course.

Q:１８Is there an Internet LAN system in the room?

A:１８Yes, high speed internet access line is available.

Q:１９Is there a business area where I can use a PC or I can use a LAN system?

A:１９No such business area available.